Returns
Thank you for shopping at Amorrre! We want to make your return process as smooth as possible. Please review our return policy below for important details:
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Request Within 7 Days: To initiate a return, please contact us within 7 days of receiving your order. We'll provide you with further instructions and a return authorization.
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Timely Returns: Approved returns must be shipped back to us within 48 hours of receiving the return authorization. Please ensure that the items are securely packaged.
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Item Condition: For a refund or exchange, the items must be in their original condition, unworn, undamaged, with all tags and packaging intact. We cannot accept returns for items that do not meet these criteria.
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Return Shipping: The customer is responsible for the cost of return shipping, unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method to ensure a safe return.
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Refund or Exchange: Once we receive and inspect your return, we will process it as quickly as possible. Please note that returns are processed in the order they are received, and it may take up to 14 business days for the return to be processed. We appreciate your patience.
Important Note:
- Returns of intimate apparel, swimwear, or personalized items are not accepted due to hygiene and customization reasons.
- Sale or discounted items are eligible for store credit or exchange, not cash refunds.
- If you receive a damaged or defective item, please contact us within 48 hours of delivery for assistance.
If you have any further questions or need assistance with your return, please don't hesitate to reach out to our dedicated customer support team. We are here to help and ensure your satisfaction.
Thank you for choosing Amorrre, and we appreciate your understanding and cooperation with our return policy guidelines.